When we hear emergency vehicles, sirens wailing and lights flashing, driving through our neighborhoods, we wonder about the crisis unfolding. We too often overlook the enduring commitment of those routinely responding to those calls for help — the paramedics, EMTs, dispatchers and support staff — who rush toward danger, not away from it. Emergency Medical Services (EMS) Week, May 18-24, is our annual opportunity to honor these professionals who serve as the front line of health care, providing care when every second counts.

EMS providers face a daunting workload: opioid overdoses, heart attacks, gun violence, mental health crises, childbirth, trauma and more. They are clinicians, counselors, logistics experts, and occasionally the last voice someone hears in their final moments.

What sets EMS workers apart is their resilience, compassion and the courage to act. EMS professionals routinely witness tragedy, make split-second decisions and carry emotional burdens that few outsiders truly comprehend. And they do it all while working long hours, often with modest pay, inadequate staffing and rising burnout.

Take this opportunity to say “thank you.” A heartfelt expression of gratitude can be powerful, whether in the form of a letter, a visit to a local EMS station, or support for local initiatives that benefit first responders.

I want to thank every EMT, paramedic, dispatcher and emergency responder for their courage that often saves lives; their commitment to reduce suffering; and their compassion which provides comfort. But, more importantly, their presence that gives hope in the darkest moments.

Rick Petrie
CEO, North East Mobile Health Services
Saco