Posted inbPlus

Former ‘wild child’ stumbles in search of etiquette.

The founder of The Protocol School of Washington and current Maine resident has written six books on manners. Her biggest pet peeve at the moment? “The phrase ‘No problem.’ What ever happened to ‘You’re welcome?’” she says. “‘No problem’ can very offensive to some,” she adds, during a phone interview from her Yarmouth home. When […]

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