Seeking to restore confidence and move past its billing system controversy, Central Maine Power proposes establishing the fund for frustrated customers and partnering with Efficiency Maine to troubleshoot complaints.
central maine power
Posted inBusiness, Maine
Regulators put off CMP’s rate hike request until billing probe ends
The Public Utilities Commission stays the power company’s request for a $46.5 million increase while regulators probe customers’ complaints about its billing and metering systems.
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Posted inNews
Wilton Planning Board hears proposals on solar and electric power projects
Dirigo Solar plans to establish a solar farm on 17 acres on Weld Street, while Central Maine Power is looking to build a substation on Main Street.
Posted inBusiness, Maine
Regulator: Decision on CMP rate request likely to be delayed
PUC Chairman Philip Bartlett tells lawmakers that the commission will consider recent customer service problems as it weighs the proposed 10.65 percent rate increase, but cannot ‘simply say no.’
Posted inBusiness, Maine, News
Utilities watchdog calls for regulators to pause CMP rate case
The Public Advocate’s Office is asking the Maine PUC to stay CMP’s rate case until questions about billing and management accountability are settled.
Posted inBusiness
Customer outrage dominates final CMP rate hike hearing
Ratepayers urge public utilities commissioners to delay a rate hike until the utility lives up to its pledge to deal with customers’ overbilling complaints.
Posted inBusiness, Franklin, Maine, News, The Franklin Journal
Public hearing in Farmington brings more angry CMP customers
From borrowing money to pay a $1,100-plus electric bill to complaints about service to harassment to sell property for a 145-mile transmission line, customers vent their feelings to the Public Utilities Commission.
Posted inFranklin, Maine, News
Second public hearing on CMP rate increase tonight in Farmington
Western Maine residents look forward to taking on Central Maine Power at Thursday evening’s public hearing.
Posted inBusiness, Maine, News
Regulators hear CMP customers’ complaints about soaring bills and ‘horrific’ service
The Public Utilities Commission holds a hearing in Portland as part of its investigation into the company’s billing and customer service practices, along with a rate hike it has requested.
Posted inMaine
Thunderstorms knock out power to over 2,700 CMP customers
Most of the outages were reported in Cumberland County, with 2,592 without electricity late Saturday night.