LogistiCare scheduled roughly 40,000 rides to doctor’s offices, therapy and other MaineCare-related appointments around Maine in the last week of August. According to the state’s figures, it missed 40. “We’d like to get it down to zero missed trips, (but) it’s a much healthier number than we were a year ago,” Stefanie Nadeau, director of […]
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Posted inMaine
MaineCare ride program offers bonuses to workers who stay as contract ends
LEWISTON — The company that lost the state contract to broker rides for MaineCare patients after thousands of complaints and missed pickups has offered bonuses to employees who stay on and keep answering the phones through next week. At least one lawmaker wants to know who’s paying for it. Coordinated Transportation Solutions’ $28 million, yearlong […]
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CTS to get extra MaineCare payments through June
PORTLAND — Records show that the company that won’t have its contracts to provide rides for Maine Medicaid patients renewed because of poor performance is scheduled to receive millions of dollars in extra money from the state in its last weeks on the job. Connecticut-based Coordinated Transportation Solutions, whose contracts end this summer, already received […]
Posted inMaine
State announces new contracts for troubled MaineCare ride program
AUGUSTA — The state will not renew a contract with a company hired to broker rides for MaineCare patients, according to the Maine Department of Health and Human Services. Coordinated Transportation Solutions, a Connecticut-based company that employs about 45 call-center workers in Lewiston, will lose its $28 million contract when it expires June 30. CTS can […]
Posted inMaine, sj-web
Troubled Maine transport company paid extra $1.2M last month
PORTLAND (AP) — A state lawmaker is demanding answers after a company under fire for its poor performance in providing non-emergency rides to Maine Medicaid patients was paid an extra $1.2 million last month. State Rep. Drew Gattine said he noticed that Connecticut-based Coordinated Transportation Solutions was paid $3.3 million in February while in previous […]
Posted inLewiston-Auburn
State will not renew contract with Connecticut ride broker CTS
The state’s Office of MaineCare Services plans to sever ties with a Connecticut company hired to broker car rides for MaineCare patients, following complaints that the company failed to deliver on thousands of rides. The company, Coordinated Transportation Solutions, signed a $28.3 million contract with the state last year and began operating Aug. 1. Almost […]
Posted inMaine, sj-web
CTS to use taxis to provide rides for MaineCare clients
PORTLAND — The MaineCare rides contractor under scrutiny for subpar performance is hiring more taxi companies to deliver rides to low-income patients. According to documents released by the Maine Department of Health and Human Services, 16 taxi companies with 68 vehicles were added to the list of potential or approved transportation providers for Connecticut-based Coordinated […]
Posted inMaine, sj-web
MaineCare ride contractor has no performance bond
PORTLAND — The company under fire for its poor performance as a provider of non-emergency transportation for people in Maine’s Medicaid program failed to obtain a performance bond as required by its contract with the state. MaineCare patients have lodged thousands of complaints against Coordinated Transportation Solutions of Connecticut, mostly from people who say they […]