COUNTY — “My husband shot himself in the head! What do I do?” This was just one of the things Cammie Sprague, a shift supervisor, heard when she answered the phone at the Oxford County Regional Communications Center (OCRCC), “911-what is the address of your emergency?” Another call, a grandmother hysterically saying she found her granddaughter […]
dispatchers
Posted inFranklin, sj-web
Franklin County union dispatchers get wage increase
FARMINGTON — Franklin County commissioners on Tuesday unanimously approved a reopened wage contract giving dispatchers in Teamsters Local Union No. 340 a 35-cent per hour increase across the board, county Clerk Julie Magoon said. The increase is retroactive to July 1. In return, union dispatchers agreed to reduce their accrued paid personal leave time from […]
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Posted inFranklin
Franklin County hires two dispatchers
FARMINGTON — Franklin County commissioners voted Tuesday to hire two new dispatchers to fill vacancies at the Regional Communications Center. Center Director Stan Wheeler said Jeannine Fletcher of Wilton was the top candidate. She would be a full-time night dispatcher. She has extensive experience with computer programs and “great background in providing excellent customer service,” […]
Posted inFranklin
Franklin County OKs revised bylaws for communications center
FARMINGTON — Franklin County commissioners voted Tuesday to approve revised bylaws for the Franklin County Regional Communications Center that clarify the roles of commissioners and the Dispatch Advisory Board. Members of the board came to commissioners in July looking to clarify the panel’s role and wanted to know what commissioners expected of them. Stan Wheeler, […]
Posted inFranklin
Three Franklin County emergency dispatchers recognized
FARMINGTON — Three Franklin County dispatchers were recognized Tuesday during a County Commission meeting for displaying the highest level of professionalism and expertise while doing their jobs. Stan Wheeler, director of the Franklin County Regional Communications Center, named Kyle Ellis of Wilton as the 2014 Dispatcher of the Year. He “has the amazing ability to […]
Posted inAdvertiser Democrat, Oxford Hills
Oxford County dispatcher workstations getting a comfort upgrade
PARIS — Emergency dispatchers in Oxford County must be seated in chairs, staring at a monitor up to 12 hours a day. Now those workstations are getting a little more comfortable. Dispatchers’ consoles at the Oxford County Regional Communications Center will be swapped out for more ergonomic models later this summer. The purchase is fully […]
Posted inFranklin, The Franklin Journal
Franklin County hires full-time, reserve dispatchers
FARMINGTON — Two former dispatchers and a new one were hired Tuesday to work at the Franklin County Communications Center. Franklin County commissioners also voted to approve hiring two part-time reserve dispatchers. Communications Director Stan Wheeler said oral boards were held Dec. 13, and 11 candidates were interviewed for three full-time dispatcher positions. He recommended […]